Terms of Service

THESE TERMS

What these terms cover. These terms and conditions outline the agreement between you and Enrol Web Services (“Enrol”) regarding the provision of services. All terms become effective upon your electronic submission of an order.

It’s important to carefully read these terms before submitting your order. They provide information about our identity, how we deliver services, how the contract can be changed or terminated, what to do if issues arise, and other crucial details.

Amendment of Terms. Enrol reserves the right to change or modify this Agreement, as well as any associated policies or agreements, at its sole discretion. We will give you 10 days’ advance notice via email of any service changes. Any changes will take immediate effect. Your continued use of the website or our services will indicate your acceptance of the amended Agreement. It’s your responsibility to ensure that we have your current email address. We are not liable if you fail to receive our emails due to an inaccurate email address.

 

Representations and Warranties

When you make representations and warranties, you are providing statements and assurances to the Company, upon which we rely in our interactions with you. By agreeing to these Terms and using the Services, you affirm the following representations and warranties:

– You are at least 18 years old.
– You are of sound mind and possess the legal capacity to enter into a binding contract and agree to these Terms.
– All personal information you provide about yourself is accurate and true to the best of your knowledge.
– You have a bank account with a licensed financial institution in your own name, and you will use this account to transfer funds to our account when conducting transactions on the Site.
– If you are registering or accepting these Terms on behalf of a legal entity, such as a company, trust, or partnership, you are legally authorized to do so. We may request evidence of this authorization, such as a copy of a document demonstrating valid and subsisting authorization.
– You are not violating any laws or regulations applicable to you or to any company, trust, or partnership on whose instructions you are acting.
– You are the owner of, and responsible for, all content or information residing on, obtained, or transmitted via the Service, regardless of whether such use is by the Customer.

Terms of Service

By accessing and using the Service, you agree to comply with the following terms and conditions. These terms govern the relationship between you (referred to collectively as “Users”) and us, the Company. Your access to and use of the Service are subject to your acceptance of and compliance with these Terms, along with all applicable laws, conditions, and policies referenced herein. Your use of the Service constitutes your acceptance of these Terms.

Acceptance of Terms

Your access to and use of the Service is contingent upon your acceptance of these Terms. These Terms apply to all Users of the Service and encompass all applicable laws, conditions, or policies referenced herein. Your use of the Service is subject to all terms and conditions outlined in these Terms, including any additional operating rules, policies, and procedures published by the Company on the Site. These Terms also apply to any additional services offered through the Site, subject to their respective terms and conditions.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Service.

Additional Policies and Agreements

Your use of our Services is also governed by the following policies, which are incorporated by reference:

– Privacy Policy
– Refund Policy
– Fair Usage Policy
– Web Development Terms of Service
– Reseller Hosting Terms of Service
– VPS/Dedicated Server Terms of Service
– Google Workspace Terms of Service
– Microsoft 365 Terms of Service
– SiteBuilder Terms of Service
– SSL Terms of Service
– SiteLock Terms of Service
– VPN Terms of Service
– CodeGuard Terms of Service
– Trademark/Copyright Infringement Policy
– Domain Name Policy
– Backup Policy
– Cybercrime Detection Policy
– Domain Name Deletion and Autorenewal Policy

By using our Services, you agree to comply with the terms of these policies, as well as any subsequent policies listed on our Site.

User Agreement

Acceptance of Enrol’s Acceptable Use Policy and Terms of Service is mandatory for utilizing our services. These policies govern the usage of our services.

During the term of your agreement with Enrol, you must ensure that your use of any resource offered or controlled by Enrol (“Service”) conforms with Enrol’s current Acceptable Use Policy (“AUP”). Enrol reserves the right to modify the AUP as deemed appropriate, with such modifications becoming effective upon posting on Enrol’s website.

Violation of any of these policies may result in the suspension of violating websites without prior notice.

We do not permit the hosting of “high-yield investment programs” (HYIP) websites (Ponzi schemes), as well as websites related to extreme money-making, gambling, e-gold doublers, etc.

The Company reserves the right to modify or replace these Terms at its sole discretion by posting the updated terms on the Site. It is your responsibility to periodically review the Terms for any changes. Your continued use of the Service following the posting of any changes constitutes your acknowledgment and acceptance of such changes.

The Company also reserves the right to change, suspend, or discontinue the Service at any time for any reason, with or without notice. Additionally, the Company may impose limits on certain features and Services or restrict your access to parts of or the entire Site without liability.

Account

To start using our services, all users must create an account (“Account”).

Whether registering as an individual or a company, all users must provide the names of natural persons in the first and last name fields.

If you are registering an account for a company or legal entity, you must include the name of a natural person as well as the name of the company you represent. By doing so, you confirm that you have the authority to legally bind that entity and grant us all permissions and licenses as outlined in these Terms.

During the registration process, you must provide accurate, current, and complete information, and keep your Account profile page information up-to-date at all times.

You are responsible for safeguarding the password used to access the Service and for any activities or actions under your password, whether it’s with our Service or a third-party service.

You agree not to disclose your password to any third party and must notify us immediately if you become aware of any security breach or unauthorized use of your account.

You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to the rights of another person or entity without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene.

You are liable for all activities conducted through your Account unless such activities are not authorized by you and you are not otherwise negligent (such as failing to report the unauthorized use or loss of your credentials).

When creating an account, you must provide us with accurate, complete, and current information at all times. Failure to do so constitutes a breach of the Terms, which may result in the immediate termination of your account on our Service.

We will set up your account after receiving payment and screening the order(s) for fraud with our payment partner(s). Payment can be made via bank transfer or through any of our online payment options. If you choose to make payment via cash deposit, we will request additional KYC information for security reasons before activating the service you paid for. Please note that this KYC process will only be done per client account.

You must provide us with an email address that is not a webmail account @ the domain(s) (e.g. mail@yourdomain.com) you are signing up under. The primary email address on file will be used for any necessary communication or in case of an abuse issue. It is your responsibility to ensure that the email address on file is current and up-to-date at all times. If you have a domain name registered with Enrol, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) are correct and up-to-date. Enrol is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our support team via email at hello@enrol.ng. Providing false contact information of any kind may result in the termination of your account.
You are responsible for ensuring that your sites and all sites you host comply with all rules outlined on this page. Misuse may result in actions on your account, including removal from the host with or without notice and without a refund.

 

Domain Name Registration

Before purchasing a domain name on our Site, you are required to ensure that the domain name does not infringe on any domain name, trademark, or tradename of a third party.

All domain names purchased on our Site shall be subject to our Domain Name Policy for .NG Domain Names, Non .NG Domain Registration Agreement for gTLDs, Domain Names Agreement and Domain Name Deletion and Autorenewal Policy.

 

Transfers of service from Other Providers

Upon your request, our transfer team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. Whilst we will endeavour to assist with the transfer, in some cases, we may be unable to assist you in the transfer of data from an old host.

The free transfer services are available for 30 days from your signup date. Transfers outside of the 30-day free period will incur a charge; please contact us at hello@enrol.ng with specific details to receive a price quote.

Transfers of Registered Accounts and Websites

In order to access the account of any of our registered clients or have the account transferred to you or another registrar, we will require you to establish your relationship with our registered client. When you have established your relationship with our registered client, we will notify the registered client of your request. Upon receiving the written consent of the registered client to transfer the account to you and upon receiving a signed indemnity letter from you, we will transfer the website to you or your preferred registrar.

Where you claim that your website was developed by any of our registered clients, we will require the registered client’s written consent to transfer the website either to you or another registrar.

Where you claim that the registered client is dead, we will require you to provide us with the registered client’s death certificate. Upon providing us with the death certificate, you will need to sign a letter of undertaking and indemnity and depose to an affidavit stating that they are assuming responsibility for the account and would indemnify Enrol from all liability.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of the Company. The Service is protected by copyright, trademark, and other laws of the Federal Republic of Nigeria. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

User shall not directly or indirectly: (i) decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Service, except to the extent applicable laws specifically prohibit such restriction; (ii) modify, translate, or otherwise create derivative works of any part of the Service; or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder.

If you choose to provide technical, business or other feedback to the Company concerning the Site or the Services (collectively, “Feedback”), the Company will be free to use, disclose, reproduce, license, or otherwise distribute or exploit such Feedback in its sole discretion without any obligations or restrictions of any kind, including intellectual property rights or licensing obligations. You understand and agree that the incorporation by the Company of Feedback into any of its products or services does not grant you any proprietary rights therein.

Prohibited Activities

Users shall not utilize the Site or the Services in connection with any transaction that is illegal or involves any illegal items or is for any illegal purpose.

Enrol, in its sole discretion, may refuse to complete any transaction that Enrol has reason to believe is unauthorized or may violate any law, rule, or regulation.

In addition, if any transaction cannot be completed for any reason, including cancellation by Enrol, Enrol will notify each User in such transaction by e-mail, to the e-mail address each has provided on the Site.

You are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Services. In connection with your use of the Site, you will not and will not assist or enable others to:

breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms;

use the Site or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies endorsement, partnership, or otherwise misleads others as to your affiliation with Enrol;

copy, store, or otherwise access or use any information, including personally identifiable information about any other User, contained on the Site in any way that is inconsistent with Enrol’s Privacy Policy or these Terms or that otherwise violates the privacy rights of Users or third parties;

use the Site in connection with the distribution of unsolicited commercial messages (“spam”);

use the Site with the intention to circumvent any Service Fees or for any other reason;

use the Site to host cryptocurrency miners, cryptocurrency exchanges, or websites that use illegal or deceptive marketing practices; cryptocurrency wallets, cryptocurrency trading platforms;

use the Site to host or link a website that is intended to deceive the public including, but not limited to sites listed at aa419.org & escrow-fraud.com
use the Site to host or promote High-Yield Interest Programs (HYIP) or Related Sites or Investment Sites such as FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme;

request, accept, or make any payment for Property outside of the Site. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms;
(ii) accept all risks and responsibility for such payment, and (iii) hold Enrol harmless from any liability for such payment;

discriminate against or harass anyone on the basis of race, tribe, origin, religion, gender, physical or mental disability, medical condition, marital status, or age, or otherwise engage in any abusive or disruptive behaviour;

use, display, mirror, or frame the Enrol platform or Collective Content, or any individual element within the Enrol platform, Enrol’s name, any Enrol’s trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page in the Enrol platform, without Enrol’s express written consent;

dilute, tarnish or otherwise harm the Enrol brand in any way, including through unauthorized use of Collective Content, registering and/or using Enrol or derivative terms in domain names, trade names, trademarks, or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Enrol domains, trademarks, taglines, promotional campaigns or Collective Content;

use any robots, spider, crawler, scraper, or other automated means or processes to access, collect data or other content from or otherwise interact with the Enrol platform for any purpose;

avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Enrol or any of Enrol’s providers or any other third party to protect the Enrol platform;
attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Enrol platform;
take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Enrol platform;

violate or infringe anyone else’s rights or otherwise cause harm to anyone.
You acknowledge that Enrol has no obligation to monitor the access to or use of the Site by any User or to review, disable access to, or edit any User Content, but has the right to do so to (i) operate, secure, and improve the Site (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Users’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to User Content that it determines is harmful or objectionable, or (v) as otherwise set forth in these Terms.

Users agree to cooperate with and assist Enrol in good faith and to provide Enrol with such information and take such actions as may be reasonably requested by Enrol with respect to any investigation undertaken by Enrol or a representative of Enrol regarding the use or abuse of the Enrol platform.

If you feel that any User you interact with, whether online or in-person, is acting or has acted inappropriately, including but not limited to any one who (i) engages in offensive, violent, or sexually inappropriate behaviour, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Enrol by contacting us with your police station and report number (if available); provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.

The use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another’s copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email abuse@enrol.ng with the information required. If the request is of a licensing issue, we may require further documentation.

Examples of unacceptable material on all hosting servers (Shared, Reseller, or Owned) include:

Topsites
IRC Scripts/Bots
Proxy Scripts/Anonymizers
Pirated Software/Warez
Image Hosting Scripts (similar to Photobucket or Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to RapidShare)
Commercial Audio Streaming (more than one or two streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Hosting cryptocurrency miners, exchanges, or websites that use illegal or deceptive marketing practices; cryptocurrency wallets, apps;
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery/Gambling Sites
MUDs/RPGs/PBBGs
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content for which you don’t hold usage or distribution rights
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com) and activities of any kind.
Mailer Pro
Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
Tell A Friend Scripts
File upload, sharing, archive, backup, mirroring, or distribution services
Website-primarily created to distribute large documents, images, videos, or drive traffic to other sites.
Heavy websites that may over-utilize bandwidth or resources (RAM, CPU, etc)
Torrent software
Network Daemons
Abusive scripts, processes
Adult Thumbnail Galleries / Banner Exchanges
Examples of unacceptable material on all Dedicated servers include:

IRCD (IRC servers)
IRC Scripts/Bots
Pirated Software/Warez
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Escrow
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery/Gambling Sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro
Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, NBA, WWE, WWF, etc)
Hosting cryptocurrency miners, exchanges, or websites that use illegal or deceptive marketing practices; cryptocurrency wallets, apps;
Enrol services, including all related equipment, networks, and network devices are provided only for authorized customer use. Enrol systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied, and used for authorized purposes. Use of Enrol system(s) constitutes consent to monitoring for these purposes.

Any account found connecting to a third-party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. Enrol may, at its discretion, request and require documentation to prove access to a third-party network or system is authorized.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.

Any violation as stated above may result in the suspension or termination of your services with or without notice. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography. Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.

Resellers: We will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.

Direct customers: Your services will be terminated with or without notice.

It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as username and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.

Zero Tolerance Spam Policy

We take a zero-tolerance stance against sending unsolicited e-mails, bulk emailing, and spam. “Safe lists” and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

Payment Information

You agree to supply appropriate payment for the services received from Enrol, in advance of the time period during which such services are provided. You agree that until and unless you notify Enrol of your desire to cancel any or all services received, those services will be billed on a recurring basis.

As a client of Enrol, it is your responsibility to ensure that your payment information is up to date and that all invoices are paid on time. You agree that until and unless you notify Enrol of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms of Service), those services will be billed on a recurring basis unless otherwise stated in writing by Enrol.

It is the customer’s responsibility to notify our billing team via email at billing@enrol.ng after paying for a product/service renewal and to ensure the email is received and acted upon. Product/service renewal notices and invoices are provided as a courtesy reminder and Enrol cannot be held responsible for failure to renew a product/service or failure to notify a customer about a product/service renewal.

You agree that Enrol may seek all lawful means in order to retrieve payment, including but not limited to, immediate suspension or termination, without notice to You, of any domain names or Services, registered or renewed by you or on Your behalf, should Enrol be unable to charge your payment method for the full amount owed for the domain or Services provided, or if We receive notice of a chargeback, reversal, payment dispute, or are charged a penalty for any fee previously charged to you for a domain or a service. You also agree that all access and privilege in and use of any domains, services, content, and/or products purchased through Enrol, including all data hosted on our systems, shall be taken control of in satisfaction of any liability by You to Enrol. We will only restore Your access to and control over these Services solely at our discretion, and subject to our receipt of the unpaid fee(s).

Deposits or transfers can be made via add funds to credit your Enrol Wallet. Your Enrol Wallet displays the total balance that is yet to be applied to a purchase. You may view your Wallet balance at any time by logging into your Enrol client account. Funds are deducted from your wallet when you apply them manually. Your Wallet balance can only be used for the purchase and renewals of services offered by Enrol. The use of your Wallet balance for purchases and renewals for any affiliated service is subject to the Company’s discretion.

By paying for an invoice or making a deposit to your Wallet you acknowledge that you have read and agreed to Enrol Refund Policy.

No refunds can be given, once a domain is renewed. All domain registrations and renewals are final.

Enrol reserves the right to change any product/service fee and any other charges at any time.

Backups and Data Loss

Your use of this service is at your sole risk. Enrol is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backups of files and data stored on Enrol servers. You may refer to our backup policy for more information about backups.